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IDS Software Suite 4.96.1

Select the menu View > Image infos to display a dialog box containing information on the image capture.

Fig. 119: View menu - Host performance

Fig. 119: View menu - Host performance

Frame timing (in DIB mode only)

In this area, the CPU load and the camera frame rates are displayed as well as the required time for image processing. The colors in the timing ratio indicates whether the settings are OK (green) or already critical (yellow or red).

Use Open MP

OpenMP (Open Multi-Processing) is a programming interface that supports distributed computing on multi-core processors. If the uEye driver recognizes a multi-core system during installation OpenMP is activated by default so that intensive computing operations, such as the Bayer conversion, are distributed across several processor cores to accelerate execution. The use of OpenMP, however, increases the CPU load.

Capture failures

This area provides detail information on errors that occurred during an image capture process:

Error

Description

API no destination memory

There is no destination memory for copying the finished image.

Possible cause

Not enough destination memory allocated or all destination buffers locked by the application.

Remedy

Reduce the frame rate so that there is more time to process the filled destination memory.

API conversion failed

The current image could not be processed correctly.

Possible cause

Internal error during internal processing of the image.

API image locked

The destination buffers are locked and could not be written to.

Possible cause

All destination buffers locked by the application.

Remedy

Reduce the frame rate so that there is more time to process the filled destination memory.

Driver out of buffers

No free internal image memory is available to the driver. The image was discarded.

Possible cause

The computer takes too long to process the images in the uEye API (e.g. color conversion).

Remedy

Reduce the frame rate so that there is more time to process the filled image memory of the driver.

Disable resource-intensive API image pre-processing functions (e.g. edge enhancement, color correction, choose smaller filter mask for software color conversion).

Driver device not ready

The camera is no longer available. It is not possible to access images that have already been transferred.

Possible cause

The camera has been disconnected or closed.

USB transfer failed

The image was not transferred over the USB bus.

Possible cause

Not enough free bandwidth on the USB bus for transferring the image.

Remedy

Reduce the pixel clock frequency.

Operate fewer cameras simultaneously on a USB bus.

Check the quality of the USB cabling and components.

Device timeout

The maximum allowable time for image capturing in the camera was exceeded.

Possible cause

The selected timeout value is too low for image capture.

Remedy

Reduce the exposure time.

Increase the timeout.

Device buffer overrun

The sensor transfers more data than the internal camera memory of the uEye camera can accommodate.

Possible cause

The selected data rate of the sensor is too high.

Remedy

Reduce the pixel clock frequency.

Reduce the frame rate.

Reduce the image size.

Device missed images

The uEye camera could neither process nor output an image captured by the sensor.

Possible cause

The camera's frame rate is too high or the bandwidth on the network or the interface is insufficient to transfer the image.

Remedy

Reduce the transferred data, e. g. by reducing the frame rate or selecting another color format.

Increase the value for the receive descriptors in the network card settings.

Device frame capture failed

USB 3 uEye CP Rev. 2 with activated image memory: The image was not transferred.

Possible cause

Not enough free bandwidth on the interface for transferring the image.

Remedy

Reduce the transferred data, e. g. by reducing the frame rate or selecting another color format.

Operate fewer cameras simultaneously on a USB bus.

Total failures

Total number of errors

Current software settings

In this area, the software settings are displayed, e.g. image size, if the automatic white balance is enabled or if a LUT is set by software. These settings also have an effect on the host performance.

Bandwidth

In this area, the maximum bandwidth and the average camera bandwidth of the interface are displayed. The colors in the display below indicates whether the settings are OK (green) or already critical (yellow or red).

Camera buffer info (USB 3 uEye CP Rev. 2 and GigE uEye cameras only)

Camera image buffers
This group box displays the number and utilization of the uEye camera's image buffers. If the image buffers are utilized to full capacity, frames might be lost.

Resent packets
With GigE uEye cameras, this field displays the number of network packets that were retransmitted due to data loss. This value indicates the quality of the network connection.
With USB 3 uEye CP Rev. 2 cameras, this field displays the number of packets (1 packet = 1 frame) that were retransmitted due to data loss.

Device temperature

Displays the device temperature in degrees and Fahrenheit (feature is not supported by all uEye cameras).

Sensor temperature (XS only)

Displays the camera temperature in degrees and Fahrenheit (feature is not supported by all uEye cameras).

See also:

Troubleshooting

Programming: is_GetImageInfo()

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