Service and Maintenance

Service

Helios2 is a precision optical instrument and contains no user-serviceable parts.

If the unit sustains any damage or ceases to function as expected, contact us to begin the RMA process.

Maintenance

Ensure the Helios2 is not powered during inspection and cleaning.

The laser apertures should be kept clear and clean. Contacting the laser apertures during operation may trigger a safety shutdown of the lasers. Should this occur, a power cycle will be required to reset the lasers.

The laser apertures should only be cleaned with a gentle dust blower such as a hand-squeeze type lens blower. Do not contact the laser apertures during cleaning or any other process. Do not use solvents to clean the laser apertures. If a laser aperture becomes contaminated, e.g., splattered with paint, oils or other hard to remove sources, contact us to begin the RMA process.

To achieve the specified accuracy of the Helios, the lens (see Figure 3) must be kept clean. Avoid touching the lens – fingerprints will significantly degrade performance. Blow off dust with a gentle clean air source (do not use aerosol cans) and/or a lens brush if necessary. Any smudges on the glass should subsequently be removed by using an optical-grade swab with a very small amount of optical-grade lens cleaning solution or isopropanol. If a laser aperture is contaminated with hard to remove substances such as splattered paint, contact Lucid Support to begin the RMA process.