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IDS Software Suite 4.96.1

Navigation: B: Operation > Installation and connection

Connecting a USB uEye camera

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When you connect a new USB device with a PC or a new USB port for the first time, Windows update searches automatically online for a suitable driver. This may take some time depending on your system.

First install the software as described in the ReadMe file (see https://en.ids-imaging.com/download-ueye.html). Connect the USB or USB 3 uEye to the PC, using the USB cable. The camera will be recognized automatically.

When you connect a USB or USB 3 uEye camera with a Windows PC or a new USB port for the first time, it is detected as a new device and the firmware is uploaded to the camera. When the camera has been correctly installed, the LED on the back of the camera lights up green.

Under Windows the camera will show up in the IDS Camera Manager's camera list.

Fig. 80: Connecting USB device to a PC

Fig. 80: Connecting USB device to a PC

The USB or USB 3 uEye cameras can be connected to a USB port either directly or via hubs and repeaters. A wide range of different hubs and repeaters are available at computer stores or from IDS. The USB 2.0 hubs being used must be "full powered" hubs that are able to provide 500 mA per USB port. "Low Powered" hubs, in comparison, only supply 100 mA per port, which is not sufficient for operating uEye cameras.

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To use maximum bandwidth, we recommend connecting the cameras directly to the USB ports on the mainboard. Many USB ports on PCI/PCIe cards and the USB ports on the front of the PC mostly supply lower bandwidths.

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Note: When using a USB hub with external power supply the camera LED still may light green even if the data connection between the PC and the USB hub is interrupted after the camera driver was loaded completely.

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